User Guide
Learn how to use RepairOS based on your role
Select a role section below to see the features and capabilities available to you.
Owner / Admin
Full system access and configuration
Create and manage organizations, configure business settings
Invite and manage team members, assign roles and permissions
View all reports: revenue, technician performance, overdue accounts
Configure services, pricing, and service categories
Manage subscription plans and billing information
Access audit logs and system activity history
Export data and generate custom reports
Manager
Day-to-day operations management
View dashboard with real-time shop metrics and KPIs
Create and assign repair orders to technicians
Manage customer accounts, vehicles, and contact information
Process payments, generate invoices, and track overdue accounts
Monitor job progress and update repair order statuses
View reports on revenue and shop performance
Technician
Repair work and job management
View assigned jobs and current workload on the dashboard
Create new repair jobs with customer and vehicle details
Update job status: in progress, awaiting parts, completed
Add services, parts used, and labor notes to repair orders
Browse the service catalog and view pricing
View customer history and past repair records
Parts Clerk
Inventory and parts management
View and manage the full parts inventory catalog
Add new parts, update quantities, and adjust pricing
Track stock levels and receive low-inventory alerts
Manage supplier information and reorder parts
Assign parts to repair orders and track usage
Generate inventory reports and stock summaries
Getting Started
1
Sign In
Log in with your credentials or Google account.
2
Select Organization
Choose the shop or location you want to manage.
3
Start Working
Use the dashboard and navigation to access your tools.
Need More Help?
Contact your organization administrator for account-related questions or system configuration. For technical support, reach out to the RepairOS support team through the contact information provided by your administrator.